Common tasks

Step-by-step walkthroughs of the things most businesses need in their first weeks. Each guide stands alone — start with whichever matches what you are trying to do today.

• Set up your product catalog

  Get everything you sell into Techondo, with the stock you already hold and the places you keep it.

  5 steps

• Make your first sale

  Sell at the counter and watch stock, cash, and your books update in one move.

  4 steps

• Open your online store

  Publish the catalog you already have and start taking orders online.

  5 steps

• Take an order through to delivery

  Follow one order from the moment it arrives to the moment it is signed for.

  5 steps

• Restock from a supplier

  Order goods in, receive them into the right place, and record what you now owe.

  5 steps

• Invoice a customer and get paid

  Turn a delivered order into an invoice, then chase and settle it.

  5 steps

• Close the month and know your numbers

  Check that the books reflect reality, then read what they are telling you.

  5 steps

• Invite your team and set permissions

  Give people access to what they need and nothing else, and require sign-off where it matters.

  5 steps

• Book a job through to a paid invoice

  Follow one service appointment from the calendar to a settled invoice.

  5 steps

• Set up your service catalog and staff roster

  Get your offerings and technicians configured so a booking quotes correctly the first time.

  4 steps

• Run one rental from check-out to deposit settlement

  Take an asset out, get it back, and settle the deposit against real condition evidence.

  5 steps

• Price your fleet and keep assets bookable

  Set up individual assets, their rates, and their maintenance state so the calendar always tells the truth.

  4 steps

• Run a production batch from BOM to finished stock

  Confirm a run and watch components leave raw materials and costed output land in finished goods.

  5 steps

• Define a Bill of Materials for a new product

  Build the recipe Techondo will consume automatically on every future production run.

  4 steps

• Work the shared inbox and send a broadcast

  Answer customers from a channel the whole team can see, and reach many of them at once.

  4 steps

• Follow a customer's history across orders and messages

  See a returning customer's orders and conversations from the same record, not scattered across tabs.

  4 steps

• Turn a lead into a customer

  Capture a prospect, work it, and convert it without losing the history behind it.

  4 steps

• Generate content and run an outreach campaign

  Draft a campaign, send it to the right list, and feed the responses back into your pipeline.

  4 steps

• Set up shortcuts for your daily workflow

  Make your home screen show what you actually act on, not a generic summary.

  4 steps

• Track the metrics that actually matter to your business

  Move from a top-line number to a short list of figures worth a standing weekly look.

  4 steps

• Dispatch and manage your delivery fleet

  Assign a delivery to the right courier and track it to proof of delivery, without a phone call.

  4 steps

• Process a return at the counter

  Take a return back against the original sale, so stock and the refund both land correctly.

  4 steps

• Organize and share files across your team

  Set up a file structure someone can actually find their way back to.

  4 steps

• Configure your business details and billing

  Get the details on every invoice right, and know what you're paying for before it surprises you.

  4 steps

• Set approval policies and review who did what

  Require sign-off on sensitive actions, and keep a record you can check when a number doesn't add up.

  4 steps

• Write your storefront pages and get found

  Go beyond the product catalog — build the pages that explain your business and make it discoverable.

  4 steps